FAQs

Here are some common questions about ProGrade Digital.

Who is ProGrade Digital?

ProGrade digital is the professional’s source for high-performance memory cards and workflow accessories. Whether you shoot with a DSLR, camcorder or a digital cinema camera, we have the memory cards that match your requirements for performance, quality and reliability.

Is ProGrade Digital a new company?

ProGrade Digital founders are former executives from both Lexar and San Disk, where each has held executive or senior management roles in engineering, operations and/or marketing. The founding team brings extensive experience in the design and development of memory cards and is able to leverage years of knowledge, plus industry relationships, to aid in designing and delivering products of uncompromising performance, quality and reliability. The Lexar brand was recently sold by Micron, Inc. in order to focus on providing storage to enterprise businesses. 

What’s the difference between professional-level and consumer-level cards?

Professional photographers tend to be meticulous about their cameras and equipment since their livelihoods, client trust and reputations ride on how well their gear performs. ProGrade Digital understands these stringent requirements and offers memory cards and workflow readers with the performance, quality and reliability that professionals demand. Performance: To provide extremely fast card speeds, ProGrade Digital uses memory controllers designed by Silicon Motion, a long-time controller manufacturer for Lexar. These controllers are highly optimized for use in professional cameras. Quality: ProGrade Digital leverages years of experience working closely with professional DSLR and video/cinema camera manufacturers to ensure cards pass rigorous qualification testing. Our compatibility testing labs assess cards in thousands of camera models to ensure compliance with manufacturers’ requirements, and ensure support/compatibility with specific camera models. An industry first, every ProGrade Digital card features serialized tracking: after assembled, the card is laser-etched with a unique serial number for traceability and warranty trackingReliability: ProGrade Digital ensures that each card is individually tested down to the memory chip. This is a far more time-consuming and rigorous process than the sample testing done by other card manufacturers. By the time our cards hit the market they have gone through hours of testing–which provides users with the highest level of assurance that a card will perform flawlessly.

I’ve heard a lot about the speed of the card but it’s confusing. What do I need to know about it?

Card speeds are important to the overall performance of your camera. Here are three things you should consider: Transfer speed: how quickly data (images or video) can be downloaded from the card. Faster transfer speeds require less time to import photos or ingest video to your computer. Write speed: how well a card performs in a camera. Most camera manufacturers do not disclose an exact specification. Instead, they simply specify the speed class rating that the camera requires. Speed class: professional-level cameras typically require the newer Ultra High Speed (UHS or UHS-II) categories described as U1 (10MB per second) or U3 (30MB per second). It’s best to match the speed of the memory card to the requirements of the camera.

Which memory card formats do you offer and in what capacities?

ProGrade Digital offers memory cards in a variety of formats commonly used in professional-level DSLRs, camcorders and digital cinema cameras. These include:

FormatSpeedCapacitiesOptions
CFast 2.0Up to 550MB/second read speed
Up to 450MB/second write speed
128GB, 256GB, 512GBSingle and 2-pack
SDXC UHS-II, U3, Class 10, V90Up to 250MB/second read speed
Up to 200MB/second write speed
64GB, 128GB, 256GBSingle and 2-pack
SDXC UHS-II, U3, Class 10, V60Up to 200MB/second read speed
Up to 80MB/second write speed
64GB, 128GB, 256GBSingle and 2-pack

We also offer fast readers to improve your workflow and post-production activities, including ProGrade Digital CFast & SD Dual Slot USB 3.1, Gen. 2 Workflow Reader.

Where can I buy ProGrade Digital products? Are they available now?

International customers may shop on the B&H Photo and Video website. Customers in select regions may also purchase on www.progradedigital.com and Amazon.com.

Why are your products only available online?

For two reasons. First, as a source for professional imaging artists, we want to build direct and longterm relationships. Second, by cutting out the middle man, we can offer superior products at competitive prices.

What is your warranty?

Warranty information can be found here.

There are many memory card suppliers. Why should I choose ProGrade Digital?

ProGrade Digital is exclusively focused on providing the highest performance memory cards and workflow accessories for professionals who shoot with DSLRs, camcorders and digital cinema cameras. Everything we do—from engineering, product development, manufacturing, compatibility testing and technical support—is set up with professional photographers, videographers and cinematographers in mind. We want to be the professionals’ source for high-performance storage cards and workflow accessories.

Does ProGrade Digital work directly with camera manufacturers?

Yes. ProGrade Digital works closely with leading camera manufacturers including Canon, Nikon, Black Magic, ARRI, Panasonic, Fuji, Sony and others.

Can I be assured that ProGrade Digital memory cards are compatible with my cameras?

Our compatibility testing lab tests devices from all the major manufacturers. We leverage years of experience working closely with professional DSLR and video camera manufacturers to ensure our cards pass rigorous qualification testing. This includes compliance with camera manufacturers’ requirements, and is supported by and compatible with specific camera models.

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